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| For over 20 years, Kay has designed, developed and delivered marketing-related training programs for General Motors, Ford, Lincoln-Mercury, Jaguar, Volkswagen, Audi, Honda, Acura, Lexus, Toyota, Scion and Mitsubishi. Kay has developed internal launch programs, written training programs on selling to women and diverse markets, conducted market research via mystery shopping and interviews, and facilitated focus groups. Her skills span project and editorial management, program design, writing, strategic and creative theme development, speaking and facilitation, sales presentations and production of innovative support video. Kay holds dual degrees in business psychology and theatre plus professional training in performance techniques and Total Quality Management.
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Photography by Kipling Swehla
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